privacy policy

The website resolving at the domain name is exclusively owned and operated by M/s. Acadour (“Acadour”/ “we”/ “us”). At Acadour, data protection is a matter of trust, and your privacy is very important to us. We use your personal information only in the manner set out in this Privacy Policy (“Policy”). Please read this Policy to learn more about our information gathering and dissemination practices. This detailed Policy enables you to make informed decisions in dealings with us. By visiting the Website, you acknowledge your acceptance of the terms of the Policy, expressly consent to our use and disclosure of your personal information in accordance with the Policy and that any personal information provided by you through the Website is provided under a lawful contract.

What information we collect

For the purpose of rendering its services, Acadour will collect personal and non-personal information. Personal information is which is used to exclusively identify or contact a user of the Website. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:

  • Name;
  • Contact Number;
  • E-mail address,
  • Password;
  • Your financial records such as bank account information or credit card or debit card or
  • other payment instrument details; or
  • Any other “sensitive personal data or information” as defined Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 enacted under the Information Technology Act, 2000.

Non-Personal Information, which does not help us identify a user personally. We may collect certain information about your computer or other devices that you use to access the Website, including IP address, geolocation information, domain server, unique device identifiers, browser type, browser language, and other transactional information.

How we use the information

We use the collected information for the following purposes:

  • To provide you with the relevant services as per the terms and conditions of this Website, upon the creation of your account / registration with our Website;
  • To improve user experience and quality of our services based upon your preferences etc. including improving the quality and content of the Website;
  • To send messages, alerts and any other promotional information to you regarding our goods and related matters including any surveys, feedback forms etc.;
  • To share information with governmental agencies pursuant to lawful requests for information as required under any law applicable in India and outside India;
  • To share information with our employees for purposes of customer support to process your orders or to resolve your queries /feedback or to enhance the quality of user experience for you.

Storage and protection of information

We take reasonable steps to help protect and secure your personal information. We will never sell, share, or otherwise transfer your personal information to third parties. However, please remember that no data storage or data transmission over the Internet, or by other means, can be guaranteed to be 100% secure. Thus, Acadour cannot ensure or warrant the security of any information you transmit to us. Therefore, you understand, acknowledge and agree that you transmit your personal information to our Website at your own risk.

Duration of information storage

The information collected by Acadour will be stored for perpetuity. Even if you delete your account at any time, your information may remain stored in the archive  on our servers. You can choose to have the information provided by you deleted by requesting the same to us at [please insert e-mail].

Third-party links

Our Website may contain content hosted or served by third parties or links to websites operated by third parties. Please be advised that the practices described in this Policy do not apply to information gathered by these third parties. We are not responsible for the actions and privacy policies employed by any third party, and our hosting of third party content or linking to third party websites does not constitute an endorsement of the content or business practices of those third parties. Your use of and activity at such other websites will be solely at your own risk

Changes to Policy

We reserve the right to amend, update or change this Policy, from time to time, as required by law or when we change or add new features to the Website. We will always amend, update or change this Policy by posting a new Policy on the Website. Please keep checking the Policy occasionally so that you are aware of the latest amendments. The last version of the Policy was updated on [insert date].

Governing Law

This Website is published by Acadour and is governed by all laws applicable within the territory of India including the Information Technology (Amendment) Act, 2008 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By using the Website, you are agreeing to the terms of the Policy thereby consenting to the exclusive jurisdiction and venue of Courts at New Delhi, India, in all disputes arising out of or relating to the use of the Website or the Policy.


In case of any grievance, in respect of this Policy, we can be reached through our Grievance Redressal Officer via following electronic modes:

Name: [please insert]

Designation: [please insert]

Contact No.: [please insert]

Email: [please insert]